Anugrah Hotel Sukabumi

The location is good. Bed is comfy. Big room with good facilities.

The deposit we need to give per room cost 300rb.

Nice reception area very modern but the rooms were old fashion need updating

Convenient location. Nice room nice food

There is no official notification to the guests regarding swimming pool cleaning schedule or at least a written reminder on the pool side . I was stopped by the same hotel staff every time I was going to use the swimming pool . It happened twice. It was strange because the other staff allow us to use the swimming pool while the other one insisted we can’t as swimming pool going to be cleaned . It is the same person . This was upset us until we decided not to use the swimming pool during our 7 days staying

The breakfast was good with plenty of choices of various foods.

Was given a smoking room on the ground floor. Lesson learned - should had indicated a non smoking room in the booking.

The rooms are very clean and comfortable, the staff is incredibly helpful and friendly, the restaurant had quite a great buffet with western and many Asian items to choose from as well as fresh fruit and juice, cappuccino etc…We also had dinner twice in the restaurants, very good pasta carbonara and soto ayam.

The refrigerator in the room doesn’t get very cold,

the room - spacious and clean

no coffee machine available.

Very friendly and helpful staff. Rooms are comfortable. Besides the open dining room near the pool where breakfast is also served, there is a bar/restaurant at the street side called ‘Praline’ which is absolutely great!

During breakfast some birds were flying in and out of the dining/breakfast room and were picking from the sweets. I think the staff should have been more alert at that time.

Location is very good in the center with beautiful views.Staff are polite friendly it's a bit difficult to communicate because of the language.

It was very noisy by the pool side all night, unfortunately couldn't sleep well some nights.There wasn't a variety in the breakfast buffet.

I enjoyed my stay here. The staff were friendly and helpful. The room was clean and comfortable.

The shower divider is a bit short, so a bit of water splashes out onto the bathroom floor.

Di pusat kita

Payment via booking.com. during chek in- the hotel still asking /paymemt for deposit money.. it's no good.

Location

Room need renovation, toilet badly smell

Bed is comfy

Shower drain is blocked. So it’s flooded every time you take shower.

Nice staff

Let's be honest, this is not a 4 stars hotel , this is just 3 stars, the place is good , but it is not 4 stars , and in the buffet breakfast, the options are very limited, just sometimes they have the complete menu

In general was a nice hotel, clean and modern quite professional service.

Swimming pool only opens until 6 pm, did tno allow my children to swim passed that time. No reason why.

Staffs are friendly and helpful. Location is great.

The breakfast place is tiny and cramp with the hotel guests. Foods are limited.

The location is just perfect, very strategic and close to all the suggested eating places. The staffs are all nice and accomodating. Both restaurants (Kayu Manis and Praline) serves great food.

The breakfast place is quite small, so when the hotel is full, it will be hard to find a table.

Clean and comfortable rooms, very friendly staff, good location

The internet in the room was quite bad and the swimming pool was tiny.

breakfast is not included, and need to pay extra cost.

small parking lot, and need to park at remote location and take hotel shuttle car between hotel and parking lot.

Location and the staff

The shower design, no handsoap, aircon was not cold enough and wifi very bad

this hotel located in the middle of the city. the access quite easy. the breakfast is awesome there's many variety in the breakfast. the staff give us the room that my family always book.

the front lobby staff not that friendly maybe due too many people check in. the quantity of breakfast capacity doesn't match the quantity of the room so they made schedule for breakfast